Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 13:58:56 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto">Thanks <div dir="auto"><br></div>
<div dir="auto">I will take the items to my house in Khobar</div>
<div dir="auto">Just send them and I will arrange the assembly in khobar </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 11, 2021, 3:48 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nada,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">With regards to Order ID 6281070041, we can see that the items were placed on Mar 07 with the scheduled delivery date for Mar 23.</div>
<div dir="ltr">​<br>
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<div dir="ltr">As per the system, we can see that delivery date was rescheduled for Apr 30. The items will be shipped to you on that day. This was done as this item need assembly and it will be delivered by the special team.</div>
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<div dir="ltr">​The delivery date was reschedule as per the their deliver schedule.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2324544