Subject: Ticket Assigned - Item returned, pending refunds.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 12:42:44 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Item returned, pending refunds.   Hi there, 

I’ve received the following email and text message saying my return request for order # 9618030165 was cancelled which i did not do so. Item has already picked up by your courier last December 2020. Kindly proceed with a refund ASAP. 

We’ve cancelled your return for order # 9618030165 , Marcus & Marcus Suction Bowl  ...  as requested by you. Please reach out to us for anything further.

Thank you.

Best regards,
Kailin Koay https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385830