Subject: Ticket Assigned - refund query
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 11:17:18 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund query toufeeq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  toufeeq Bot:  Hi Toufeeq ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an 
 additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556681065            03:10 PM, 11th Apr                   krishan                   Hi Toufeeq, Good evening. Thank you for contacting us. My name is krishan.           03:11 PM, 11th Apr                     toufeeq                    hello           03:11 PM, 11th Apr                     toufeeq                    how can i transfer my credits to my bank account           
 03:11 PM, 11th Apr                   krishan                   May i know your order number           03:12 PM, 11th Apr                     toufeeq                    6291826798           03:13 PM, 11th Apr                   krishan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:13 PM, 11th Apr                     toufeeq                    ok           03:13 PM, 11th Apr                   krishan                   as we have checked you paid for this order by cash so whenever customer pay in cash  then refund automatically add in my credit wallet           03:15 PM, 11th Apr                   krishan                   We are truly sorry but amount can not transfer in your account.           03:15 PM, 11th Apr                     toufeeq                    ys           03:15 PM, 11th Apr                     toufeeq                    ohhh           03:15 PM, 11th Apr                     toufeeq                
     so i this case i can't           03:15 PM, 11th Apr                   krishan                   is there anything else i can assist you with           03:16 PM, 11th Apr                     toufeeq                    ok  thanks           03:16 PM, 11th Apr                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:16 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385855