Subject: Ticket Assigned - order status
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 16:27:45 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  order status wilma rayray                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Wilma Rayray ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9648777560 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:04 PM, 08th Apr                   krishan                   Hi Wilma, Thank you for contacting us. My na
 me is Krishan.           08:05 PM, 08th Apr                     wilma rayray                    I would like to follow up my order as i havent received any call from you           08:06 PM, 08th Apr                   krishan                   We sincerely apologize for the inconvenience caused to you.           08:08 PM, 08th Apr                   krishan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:08 PM, 08th Apr                   krishan                   we are truly sorry as you did not get the order , but courier end they make three attempts hence please wait. Courier team will contact you son           08:14 PM, 08th Apr                   krishan                   soon           08:14 PM, 08th Apr                     wilma rayray                    i was expecting it today before weekend           08:15 PM, 08th Apr                     wilma rayray                    it will take how many days?        
    08:16 PM, 08th Apr                   krishan                   by the courier end they deliver the order within 2-3 working days           08:19 PM, 08th Apr                   krishan                   so soon they will make another attempt. it could be tomorrow           08:19 PM, 08th Apr                     wilma rayray                    okay           08:20 PM, 08th Apr                     wilma rayray                    but my address in the order is in the office           08:20 PM, 08th Apr                     wilma rayray                    we are close tomorrow           08:20 PM, 08th Apr                   krishan                   if you will be not available tomorrow then if team contact please share the same           08:25 PM, 08th Apr                     wilma rayray                    ook           08:25 PM, 08th Apr                   krishan                   is there anything else i can assist you with           08:26 PM, 08th Apr                     wilma rayr
 ay                    no thanks           08:27 PM, 08th Apr                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:27 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2374512