Subject: New Reply Received - My Account
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 15:33:39 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hello,<br>
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Thank you for your prompt reply, I've recorded the process. Kindly find attached the video.
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My email is [email-masked] and based in UAE.<br>
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Thank you!</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 8, 2021 6:12:59 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2371248] - My Account
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<div dir="ltr">Hi Sarah​,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
 <br>
We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>
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1. Screenshot of the issue that you are receiving when you are clicking on the password reset link(If Possible).<br>
2. Registered email address<br>
3. Country Of Access<br>
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We are looking forward to hear from you soon. Thank you for your help!<br>
<br>
Your Friends,<br>
The Support Team<br>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043209312725'>Screen_Recording_20210408-192729_Babyshop.mp4</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2371248