Subject: New Reply Received - Re: Sorry, your order was cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 16:26:35 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Sorry, your order was cancelled  Ticket comment <div style="direction: ltr">Team,</div>
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<div style="direction: ltr">As stated in my previous email to you, a legal case will be raised to local authority to handle by government on coming Thursday</div>
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<div style="direction: ltr">3 weeks of manual refund is not reasonable as it reach end of April 2021.</div>
<br><div dir="ltr">Regards,<div>Sara alburshaid</div>
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<div>On 6 Apr 2021, at 4:18 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Sara,<br><br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience.​</div>
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<br>We would like to inform that from our end we initiated the refund on same time but this issue is from Mada's end due to some technical glitch they did not process the refund hence we have sent a manual request for refund to mada team and this process takes approx <span style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none' dir="ltr">3 weeks.</span>
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<br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2326548