Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 14:03:08 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hello, thank you for your quick response. So are you saying that you will return the item?</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Please clarify</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Thanks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 6, 2021 6:00:19 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2360263] - Returns
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<div dir="ltr">Hi Zainab,<br>
<br>
Thank you for getting in touch with us.<br>
 <br>
We sincerely apologize for the inconvenience caused to you.</div>
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<br>
We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available online at this time.
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<div dir="ltr">As we have checked from our end return request has been created from your end, within 3-5 business days courier team will collect the item.</div>
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Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2360263