Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 05 Apr 2021 13:47:37 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Ok I will be waiting for your actions. </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Apr 5, 2021 at 4:44 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi ​Michael,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for getting in touch with us. We sincerely apologize for the inconvenience caused to  you.<br><br>With reference to order no #6290767618<br><br>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are skeptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products correct for your future purchases.<br><br>We have raised a return request for you in the system. Our collection team will contact you with in 2-5 business days to schedule the collection. Once the collected items are returned back to us, and after the approval from the quality team, the refund will be processed.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">You will be notified once the refund is processed from our end.<br><br>We thank you for your understanding and cooperation.<br><br>Please feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2347096