Subject: Ticket Assigned - return query
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 16:20:04 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return query aml                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aml Bot:  Hi Aml ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501154300            07:59 PM, 04th Apr                     aml                    0501254300           07:59 PM, 04th Apr                   krishan                   Hi Aml, Thank you for contacting us. My name is krishan.           08:01 PM, 04th Apr                     aml                    Hi           08:01 PM, 04th Apr                     aml                    Will there be charges if I exchange an item           08:02 PM, 04th Apr                     aml                    Hello           08:03 PM, 04th Apr                     aml                    ??           08:03 PM, 04th Apr                   krishan                   please share your order nubmer           08:05 PM, 04th Apr                   krishan                   we would like to inform you that currently we do not have an exchange option available           08:11 PM, 04th Apr                   krishan                   but if you want to exchange at store then it could be chargeable           08:12 PM, 04th Apr                   krishan                   we do not have any information regarding charges how much they will charge           08:12 PM, 04th Apr                   krishan                   is there anything else i can assist you with           08:17 PM, 04th Apr                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:19 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2352604