Subject: New Reply Received - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Apr 2021 14:47:33 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  My Account  Ticket comment <div dir="auto">
<div>See attached... it doesn't work</div>
<div dir="auto">I visited dthe branch and updated all information and also received a confirmation that information is updated... still..</div>
<div dir="auto">Please help<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 4 Apr 2021, 6:36 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Thuraya,<br><br>Thank you for getting in touch with us.<br><br>Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:<br><br>1- Log in your account.<br>2- Go to My account &gt; Shukran &gt; Link your account here.<br>3- Follow the provided steps on the webpage<br><br>We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.<br><br>If you face any issue while linking your Shukran account then please contact the Shukran support team on SHUKRAN (800–7485726), or email at <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a> to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.<br><br>Your friends,<br>The Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043207865387'>Screenshot_20210404-184626_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2349001