Subject: New Reply Received - Item broken
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 08:49:46 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Item broken  Ticket comment <div>Hello there,</div>
<div id="yMail_cursorElementTracker_1617439743642">Good afternoon,<br><div id="yMail_cursorElementTracker_1617439618829">I had not initiated the request to return the item. I am already using it the way it is.</div>
<div id="yMail_cursorElementTracker_1617439701058">It was just a feedback that i gave to your first email.</div>
<div id="yMail_cursorElementTracker_1617439757492"><br></div>
<div id="yMail_cursorElementTracker_1617439757822">Thanks</div>
<div id="yMail_cursorElementTracker_1617439759423">Dr. Azhar.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 3 Apr 2021 at 7:38, Lifestyle</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0219825413"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Azhar,</div>
<div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Thank
you for shopping with us.</span></div>
<div style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">​</span><br>
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<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Please accept our sincere apology for the inconvenience caused and for the late response.</span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> <br>We would like to inform you that we have initiated the refund for your damage item. The refund amount of AED 49 for order ID 9639696962, has been processed from our side to your card under the transaction ID 169999990107616964.<br> <br>** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.<br> <br>Once again, sincere apologies and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br><br></span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2233091