Subject: New Activity [#2111348] My account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 07:52:01 +0000

Hi Krishan Singh,

Nikhil Bishnoi has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111348#2111348 

My account 

Requester 

Moustafasaif02  [email-masked]

    Agent Response 

Hi Moustafa,  ​  Thank you for reaching out to us with your concern.  Please accept our sin​cere apologies for the late response.  We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.  ​   We would like to inform you that the user name are case sensitive and we would request you to please enter your user name in lower caps. As per the images shared, we can see that the user name is starting with 'M'.  ​   Use the default password to log in and after logging in, change the password.  ​   We thank you for your understanding and cooperation.  Feel free to reach out to us if you need any further assistance.  Your friends, The Support Team

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111348/subscriptions/unsubscribe

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