Subject: Ticket Assigned - Same order twice !!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 02 Apr 2021 02:39:33 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Same order twice !! Hello .
I have an issue I think your application facing a problem cause it placed my order twice and trying to charge me twice !!! 
It says the order number 9647266948 still in process for payment while 9647269927 have been already paid . Can you stop the payment for 9647266948!!!? 

Hayat 

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2339417