Subject: New Reply Received - Not able to use gift card on check out
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Mar 2021 02:44:11 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Not able to use gift card on check out  Ticket comment <div>I will respond to your email after 2 weeks like you did. It is not fair to expect customer response immediately when you yourself respond to a customers query after 2 weeks !! Please be patient.<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Wednesday, March 17, 2021, 4:20 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2158406</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Krishan Singh : </div>
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<div dir="ltr"><div dir="ltr">Hi Meramshad,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share your gift card front and back images with pin code so that we can could check and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2158406