Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 22:02:59 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Thank you baby shop team!</div>
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<div>My apologies for not Beau g able to reply sooner. </div>
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<div>My order is below. </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMTg1OTM1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.b-MN9_0W7dVUzcHafnMuwRGmsx1zPBQO8ovEIDpfc5U"><br><br>The missing item is the 3 set tumbler.. </div>
<div>I only received one out of the three so would hopefully like to get that resolved.</div>
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<div>Kind regards </div>
<div>Charlotte </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 15 Mar 2021, at 15:19, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2230112</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Krishan Singh : </div>
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<div>Hi Charlotte,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share a valid order number so that we can assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2230112