Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 06:13:08 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Good day Team Max...</div>
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<div dir="auto">Thanking you for the follow up. </div>
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<div dir="auto">Please note that the order was recieved  yesterday without any disturbance since the delivery  driver did his duty well .</div>
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<div dir="auto">However the driver who first came to deliver was very UNPROFESSIONAL !!</div>
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<div dir="auto">Hope MAX delivers the standard</div>
<div dir="auto">That customers EXPECT!!!</div>
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<div dir="auto">THANKS &amp;BEST REGARDS </div>
<div dir="auto">JAMILA MOHAMMED </div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 15/03/2021  8:23 am  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Delivery </div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2230714</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2230714<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Krishan Singh : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi ​Jamila,</div>
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<div dir="ltr">Thank you for ​contacting us.</div>
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<br>We sincerely apologize for the inconvenience caused to you.<br><br>We have checked and would like to inform you that order 8240695117 is out for delivery today and courier team will contact you soon, if you do not get this order today then please let us know so we could escalate this issue from our end​.</div>
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<br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2230714