Subject: New Reply Received - Re: You haven't collected order number 9638016046
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 13:54:29 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: You haven't collected order number 9638016046  Ticket comment <div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif">Dear
Akshay Berri,<span></span></span></div>

<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif"> </span></div>

<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif">I
would like to appreciate your dedication to work. I have collected remaining mugs.<span></span></span></div>

<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif"> </span></div>

<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif">I
really appreciate all your help to resolve my complaint. this couldn't have
done without your expert services. I am very appreciative of your assistance,
and I look forward to continuing shopping with lifestyle.<span></span></span></div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif"><br></span></div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif"></span></div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal">
<span style="font-family:Arial,sans-serif">I hope your higher management is aware of your hard working </span>skills<span style="font-family:Arial,sans-serif">.</span><br>
</div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><span style="font-family:Arial,sans-serif"><br></span></div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal">I would like to cc you in this email but unfortunately i don't have it.<span style="font-family:Arial,sans-serif"><br></span>
</div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><br></div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><font>thanks and regards</font></div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><font>Ikhlaq Ahmed</font></div>
<div class="MsoNormal" style="margin-bottom:0in;line-height:normal"><font>050-1206404</font></div>
<div>
<span style="font-family:Rubik,Arial,sans-serif;font-size:17px"> </span><br>
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</div></div></div></div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 9, 2021 at 1:19 PM Ikhlaq Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">Dear all,<div dir="auto"><br></div>
<div dir="auto">I want to bring this to your attention on my complain, its all mistake by your team and its happend twice but no one is bothered to resolve this issue they are just simply telling me to cancel ur order and gey the refund,</div>
<div dir="auto"><br></div>
<div dir="auto">I hope some one will have a look on it and grabe that person who is doing this miss selling online. </div>
<div dir="auto"><br></div>
<div dir="auto">Ikhlaq Ahmed </div>
<div dir="auto">0501206404 </div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Ikhlaq Ahmed</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Mon, Mar 1, 2021, 3:35 PM<br>Subject: Re: You haven't collected order number 9638016046<br>To: Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>Cc: Lifestyle &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
</div>
<br><br><div dir="auto">I visited qasimiya store and because i has a bad experience on same mugs before i opened that box in front of staff and it was asusual misisng items was there. <div dir="auto"><br></div>
<div dir="auto">I ordered <span style="font-family:helvetica,arial,sans-serif;background-color:rgb(255,255,255);line-height:24px;font-size:14px;color:rgb(61,70,72);font-weight:600"><strong>LIFESTYLE </strong></span><span style="font-family:helvetica,arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"></span><br style="font-family:helvetica,arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><strong style="font-family:helvetica,arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Arabic Print Mug with Curved Handle - Set of 6 </strong><span style="font-family:helvetica,arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"></span><br style="font-family:helvetica,arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><span style="font-family:helvetica,arial,sans-serif;background-color:rgb(255,255,255);line-height:22px;font-size:14px;color:rgb(61,70,72)">Color: Blue</span><span style="font-family:helvetica,arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"> </span>
</div>
<div dir="auto"><font><span style="font-size:13px">2 sets ( mean 12 mugs) </span></font></div>
<div dir="auto">
<div dir="auto"><br></div>
<div dir="auto">But there was only 2 mugs inside the box, and same time supervisor call some one and that lady over the fone raised a complain # 2165649 and i clearly mentioned her i am not looking for any voucher or reimbursement i need what I ordered as its happend with me twice on same item so its mean u guys are making fool people by showings thing on the application and website and not delivering the same. </div>
</div>
<div dir="auto"><br></div>I am the victim of this scam now, and i will not leave it this time like this, i wil mention all this scam to authorities<div dir="auto"><br></div>
<div dir="auto">Ikhlaq Ahmed </div>
<div dir="auto">0501206404<br><br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Mon, Mar 1, 2021, 8:01 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<u></u>

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										Pick it up in-store now
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												<td colspan="2" style="padding:15px 0px 0px">Download
													our apps now</td>
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												  <img alt="android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width="19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;color:rgb(32,32,32)" rel="noreferrer" target="_blank">Android</a>
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<span>
													<a href="https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Babyshop</a></span>
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													<a href="https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Lifestyle</a></span>
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													<a href="https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Splash</a></span>
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													<a href="https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Shoe Mart</a></span>
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													<a href="https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Offers</a></span>
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													<a href="https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&amp;clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;display:inline-block;color:rgb(255,255,255);padding:10px 6px" rel="noreferrer" target="_blank">Clearance</a></span>
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<div style="font-family:Helvetica,Arial,sans-serif;font-size:24px;margin:0px;padding:0px;text-align:left;font-weight:bold;color:rgb(32,32,32);line-height:32px">You haven't collected your order yet.</div>
                            <div style="font-family:Helvetica,Arial,sans-serif;font-size:16px;margin:0px;padding:10px 0px 0px;line-height:22px;text-align:left;font-weight:normal;color:rgb(32,32,32)">Hi Ikhlaq ahmed, your order number <span style="color:rgb(0,185,229)"><a href="https://www.centrepointstores.com/ae/en/my-account/order/9638016046?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:rgb(0,185,229);text-decoration:none" rel="noreferrer" target="_blank">9638016046</a></span> is still waiting for you at the following store. </div>
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                                                                                 <h4 style="margin:0px;font-weight:normal;font-size:16px">Collect your order from:</h4>
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	                                                                                                    																															<span style="text-transform:capitalize">Centrepoint</span>,
																											 																																																										<span style="text-transform:capitalize">Al Qassimia St</span>
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                                                                                                        <h6 style="margin:10px 0px 3px;font-size:12px;color:rgb(146,151,158);font-weight:normal">Address :</h6>
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                                                                                                        																													Al Qassimia St, 
																											 																		                                   	 																		                                   	 	 Al Qassimia St, Sharjah, Next to Adnoc Petrol Station,
																		                                   	 																		                                   	 																		                                   	 																		                                     	Al Qassimia,
																		                                     																		                                     																		                                     	Sharjah,
																		                                     																		                                      																		                                     	United Arab Emirates
																		                                     																		                                     																											 																		                                     	<br>
																													Phone Number: 8006927
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	                                                                                                        <div style="margin:0px;font-size:14px">Sunday-Wednesday (10:00AM-10:00PM)/Thursday-Saturday (10:00AM-12:00AM)</div>
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	                                                                                                        <a href="https://www.google.com/maps/dir/Current+Location/Al%20Qassimia%20St,%20Al%20Qassimia%20St,%20Sharjah,%20Next%20to%20Adnoc%20Petrol%20Station,%20Sharjah,%20Gubaiba,%20Al%20Qassimia,%20United%20Arab%20Emirates?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="color:rgb(0,185,229);font-size:12px;font-weight:bold;text-decoration:none;margin:20px 0px 0px;display:inline-block" rel="noreferrer" target="_blank"><img src="https://i1.lmsin.net/website_images/ae/static-pages/returns/ic-directions.png" style="vertical-align: middle; padding-right: 5px">Get Directions</a>
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																																												                                     								  																		                                      													                                      Payment Method:  <br>
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																																																															                                       <img src="https://i1.lmsin.net/website_images/ae/emails/icons/logo-mastercard.png" alt="mastercard" style="width: 100%; max-width: 60px; margin: 10px 20px 0px 0px; vertical-align: sub"><br>
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<div style="font-size:14px;margin:6px auto">
																                                    xxxx xxxx xxxx 1257 <br>
																									ikhlaq fazal ahmed
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                                                        <div style="line-height:22px;font-size:16px;margin:0px">Please collect it before MARCH 14th, 2021, as your order will be returned to our warehouse after that time. Don't forget to carry your identification and a copy of your order confirmation email or text message. </div>
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                                        <td align="left"><div style="font-family:Lato;font-size:16px;font-weight:bold;color:rgb(36,36,40);margin:0px 0px 7px">Get a special discount on your next in-store purchase! </div></td>
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                                        <td align="left"><div style="font-family:Lato;font-size:16px;font-weight:normal;color:rgb(145,145,147);margin:0px">All you need to do is show your Click &amp; Collect order number to our store staff on the day you collect and shop away.  </div></td>
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						<td align="center" style="padding:0px"><div style="margin:0px;padding:25px 0px 15px;font-family:Helvetica,Arial,sans-serif;font-size:16px;color:rgb(36,36,40);text-align:left;font-weight:bold">Order Details</div></td>
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							<td width="28%" style="padding-left:15px" align="left"><div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Items</div></td>
							<td width="40%" style="padding-left:15px" align="left"><div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Description</div></td>
							<td width="30%" align="right" style="padding-right:10px"><div style="font-size:15px;color:rgb(32,32,32);padding:0px;line-height:20px;margin:0px">Shipped Quantity</div></td>
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											    <td>
											     											    <a href="https://www.centrepointstores.com/ae/en/p/162137908?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_collection_thank_you_AE_en" style="text-decoration:none;padding:5px" rel="noreferrer" target="_blank">
												    																												<img src="https://8465b4e00e05cee610f5-f5c66c5180f499fc01326bb47a2a5ede.lmsin.net/162137908-162137908-LS18040220_01-150.jpg" alt="" style="height: auto; vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px">
												    																																																																																																																																																																																																															 </a>
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								   <td width="40%" style="padding:15px" align="left">
										<span style="line-height:24px;font-size:14px;color:rgb(61,70,72);font-weight:600">
									       <strong> LIFESTYLE </strong>
									    </span>
									        <br>
									    									      <strong> Arabic Print Mug with Curved Handle - Set of 6 </strong>
									    									        <br>
									     										     											     											         <span style="line-height:22px;font-size:14px;color:rgb(61,70,72);font-weight:300">Color: Blue</span> 
											        	  
											        	 <br>
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								        <span style="line-height:22px;font-size:14px;color:rgb(61,70,72)">
								       		2
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				<div><table border="0" cellpadding="0" cellspacing="0" style="max-width:600px;width:100%;padding:10px 0px 0px;color:rgb(0,0,0)">
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		<td style="padding:0px 0px 15px 15px;font-size:15px;font-weight:700;text-align:left;color:rgb(36,36,40)"><span>Need help? Get in touch</span></td>
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			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
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							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0px;margin:0px;padding:0px;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
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							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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										<td>
										<a href="https://www.facebook.com/CentrepointME" style="border:0px;margin:0px;padding:0px;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
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		<td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
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							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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										<td>
										<a href="https://twitter.com/centrepointme" style="border:0px;margin:0px;padding:0px;text-decoration:none" rel="noreferrer" target="_blank">
											<img alt="twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">Reach out in 140 characters! We are <strong>@centrepointme</strong>.</div>
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			</div>
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;min-height:95px;background-color:f9f9f9">
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						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
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										<td><img alt="call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width="38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Call us on 800-MYCP (800-6927).</strong> <br>7 days a week, 24 hours a day</div>
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						<td align="left"><span style="font-size:11px;color:rgb(132,132,131)">
								© 2021 Retail World Limited </span></td>
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						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:rgb(132,132,131)"> 
							<a href="https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;color:rgb(132,132,131)" rel="noreferrer" target="_blank">Privacy Policy</a>  |
						    <a href="https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dcnc_collection_thank_you_AE_en" style="text-decoration:none;color:rgb(132,132,131)" rel="noreferrer" target="_blank">Terms &amp; Conditions</a>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2170968