Subject: New Reply Received - Fw: Order #6265005738 (Sales Refund) not updated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Mar 2021 06:46:48 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Fw: Order #6265005738 (Sales Refund) not updated  Ticket comment <div class="ydpce7055cfyahoo-style-wrap" style="font-family:verdana, helvetica, sans-serif;font-size:13px">
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<div dir="ltr">please find attached return invoice copy.. </div>
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<div dir="ltr">this is the second time i am sending invoice copies at customer care ID... if you required further more information please call me directly 0505293818</div>
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<div dir="ltr">and advice me how many day it will take to solve this issue... as it is pending from long 15days   </div>
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<div>On Sunday, March 14, 2021, 05:19:32 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
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<div dir="ltr">This email concerns your Customer Service case # 2166350</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2166350<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Krishan Singh : </div>
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<div dir="ltr">Hi Mohammed​,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we have checked from our end in that receipt only one item is mentioned hence we request you to please ​check once again and let us know.</div>
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<br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043201359923'>Return Invoice 1.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043201359924'>return Invoice 2.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2166350