Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 09 Mar 2021 09:19:30 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Greetings!</div>
<div><br></div>
<div>If I will return the item, they will give back the amount the same day by cash? Or they will return in my account?</div>
<div><br></div>
<div>Thanks.</div>
<div> </div>
<div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Mar 2021, at 09:18, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Jhuliane,​</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you have received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would like to inform you that currently we do not have an exchange option available however we have created a return request for this item and within 3-5 business days courier team will collect the item under the tracking id RP0308210003085. if do not want to return an item then you inform same to courier team.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2198319