Subject: New Reply Received - Return - Incorrect order
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 08 Mar 2021 06:12:21 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Return - Incorrect order  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Dear Babyshop team,<br>
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Thanks for your response.<br>
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I was expecting to receive the initial ordered items (with the right colour) , instead of refund.<br>
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Please confirm if these can be delivered.<br>
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Regards,<br>
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Mirza Saadat Baig <span id="ms-outlook-android-cursor"></span><br>
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Regards,<br>
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Mirza Saadat Baig <br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, March 8, 2021 10:07:27 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2198385] - Return - Incorrect order
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<div dir="ltr">Hi Mirza,​</div>
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<div dir="ltr">Thank you for​ contacting us.</div>
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We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">This is really unfortunate that you have received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. Please be assured as we have forwarded this issue to our concerned team and they are going
 to make sure you get correct your products for your future purchases.</div>
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<div dir="ltr">As we have checked items have been collected under the tracking id RP030621001782 and with 3-4 business days refund will initiate by the team end. </div>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2198385