Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 20:30:18 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: ltr">Hi, </div>
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<div style="direction: ltr">When you going to come to pick up the return items?</div>
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<div style="direction: ltr">Regards </div>
<div style="direction: ltr">Ali</div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 3 Mar 2021, at 8:20 AM, Ali Erhama &lt;[email-masked]&gt; wrote:<br><br>
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<div style="direction: ltr">Hi Dear,</div>
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<div style="direction: ltr">Can you please arrange to pick up the items asap, the size is too big. </div>
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<div style="direction: ltr">Regards,</div>
<div style="direction: ltr">Ali</div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 3 Mar 2021, at 7:03 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Ali​,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.<br><br>We would like to inform you that currently we do not have an exchange option is available, for return request you will get refund only after collection. If you want to return the items then please let us know so we could assist you accordingly.</div>
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<br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2179670