Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Mar 2021 06:43:28 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hi</div>
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<div id="yMail_cursorElementTracker_1614926428109">The order number is 9639421033.</div>
<div id="yMail_cursorElementTracker_1614926464693">Under this order the instead of " Juniors Printed Bodysuit with Long Sleeves and Button Closure" i have recieved some woolen cap and gloves. Attached is the wrong item snapshot.</div>
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<img id="ymail_attachmentId9f40cd2a-3130-45a4-8d94-160e08996cf0" class="inline-image-global inlined-image-cid-9f40cd2a-3130-45a4-8d94-160e08996cf0" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5ODY3OTQ4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sUArMn3sJoVHzEKuvD3M7fkDc6FHw9N9-4GpLnLJWyo" style="width:100%;max-width:800px"><br>
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<div>On Fri, Mar 5, 2021 at 7:25 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0793359962"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Unsa​,</div>
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<div dir="ltr">Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.<br><br>We would also request you to provide us some snapshots of the wrong item you received.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2191040