Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 08:06:04 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">Dears babyshop<div><br></div>
<div>i request to change the color not to return </div>
<div>please do the needful </div>
<div><br></div>
<div>regards </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 2, 2021 at 12:01 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Wael​,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for ​contacting us.</div>
<div dir="ltr">
<br>We sincerely apologize for the inconvenience caused to you.<br><br>We would like to inform you that two items got cancelled from your order because they were not in good condition to be sold, for both items refund AED11.00, AED17.00 have been initiated and for wrong one we have created a return request within 3-5 business courier team will collect the item.</div>
<div><br></div>
<div dir="ltr">​The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br>
</div>
<div dir="ltr">
<br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</div>
<div dir="ltr"><div><br></div></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2147175