Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Feb 2021 17:27:35 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>I need to know if you saw the attached screenshot in my previous email and when will I get the refund before the sale ends or the purchases is sold out <br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Sun, Feb 28, 2021 at 2:08 PM, Aisha Shosha</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8432915415"><div>When will I receive the refund? <br><br><div id="yiv8432915415ymail_android_signature"><a rel="noreferrer" id="yiv8432915415ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv8432915415yqt1771130326" id="yiv8432915415yqt81321"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Sun, Feb 28, 2021 at 4:35 AM, Aisha Shosha</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv8432915415"><div>
<div class="yiv8432915415yahoo-compose-assist-image-card yiv8432915415ymail-android-inline-img-container yiv8432915415ymail-card">
<img class="yiv8432915415inline-image-global yiv8432915415inlined-image-cid-a723d11f-a88f-4c1c-9234-b771c13724db" id="yiv8432915415ymail_attachmentIda723d11f-a88f-4c1c-9234-b771c13724db" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njg5MTE0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1T8wL5MJhwaCauJLA9phgq1UP7m-cdUQ_NWyiD9K624" style="width:100%;max-width:800px"><br>
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<img class="yiv8432915415inline-image-global yiv8432915415inlined-image-cid-df48471f-c2f7-4ce4-ba51-6f3f5bbe604a" id="yiv8432915415ymail_attachmentIddf48471f-c2f7-4ce4-ba51-6f3f5bbe604a" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njg5MTE0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.W0Im-u4DzoxnPBZkO7t_zlugCub4tUIU_ojFieorkjY" style="width:100%;max-width:800px"><br>
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<img class="yiv8432915415inline-image-global yiv8432915415inlined-image-cid-4b857642-1a79-41bb-b992-d1639bdc4e2b" id="yiv8432915415ymail_attachmentId4b857642-1a79-41bb-b992-d1639bdc4e2b" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njg5MTE0MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.whMdhRyqMF_glfHQbOZMyRpfnUZpiD64ZB8IdaMHDTc" style="width:100%;max-width:800px"><br>
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<img class="yiv8432915415inline-image-global yiv8432915415inlined-image-cid-f2415b6d-f670-4642-bde6-8a4212186ee8" id="yiv8432915415ymail_attachmentIdf2415b6d-f670-4642-bde6-8a4212186ee8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njg5MTE0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4rC1_GtkRB1E-4AfNJmqw3OpKw5dM1eCAINPSIqWrl4" style="width:100%;max-width:800px"><br>
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<img class="yiv8432915415inline-image-global yiv8432915415inlined-image-cid-98d18314-36d3-4bde-ae49-704731564599" id="yiv8432915415ymail_attachmentId98d18314-36d3-4bde-ae49-704731564599" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5Njg5MTE0MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OZ7b8ILE0DvS-Hi6UvTp2i_fdK2N_bD3JHnRdR3yiyg" style="width:100%;max-width:800px"><br>
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<br><br><br>Kindly find attached bank statement showing 93.570 kd deducted from my account for knet purchases where transaction was successfully processed from babyshop online, then I got a message that it was canceled. I want to cancel my order and return the money to my account. <br><br><br><br><br><div id="yiv8432915415ymail_android_signature"><br></div>
<div id="yiv8432915415ymail_android_signature"><a rel="noreferrer" id="yiv8432915415ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv8432915415yqt3681656667" id="yiv8432915415yqt15022"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Sat, Feb 27, 2021 at 6:05 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv8432915415"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">Hi Aaisha,</div>
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<div><div dir="ltr">
<div>Thanks for getting in touch with us.<br style="font-family:-apple-system, blinkmacsystemfont, roboto, arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br style="font-family:-apple-system, blinkmacsystemfont, roboto, arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">We are truly sorry for the inconvenience caused to you.</div>
<div><div dir="ltr">
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">
<br style="font-weight:inherit">We'd like to confirm you that order 8238339595 has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Please note that the transaction has neither been authorized and nor been captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">If a transaction is not captured, it will be reversed back to the card. We request you to please check the same information with your bank and if still not got the amount then we request you to please share your bank statement along with the transaction id so that we can assist you further properly. Looking forward to hear from you.<br>
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<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif"><br></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif">Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div>The Support Team</div>
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