Subject: Ticket Assigned - Fwd: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 14:03:38 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Fwd: We’ve received your return request. Hi

I have ordered wrong sizes for the below three items and actually want to
exchange them with L sizes. Pls let me know how to exchange these with the
correct size.

Thank you .

Regards
Sunita

---------- Forwarded message ---------
From: Centrepoint <[email-masked]>
Date: Tue, 23 Feb 2021 at 23:45
Subject: We’ve received your return request.
To: Sunita Brahma <[email-masked]>

Here’s what you need to do next.

<https://www.centrepointstores.com/qa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en>
Download our apps now
<https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en>
[image:
android icon]
<https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en>
iPhone
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Shoe
Mart
<https://www.shoemartstores.com/qa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_QA_en>
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We’ve received your return request.

Hi Sunita Brahma, thank you for getting in touch with us. Here’s how your
return 1000563909 for order 4535064409 will work.Our delivery partner will
pick up your return in around 3-5 business days.
*Order Details *

Item

Description

Total Price
*SPLASH*
Sustainable Kappa Logo Embroidered Joggers with Drawstring Closure
Color: Black
Size: XL
Quantity: 1 QAR 99
*SPLASH*
Sustainable Kappa Logo Embroidered Joggers with Drawstring Closure
Color: Green
Size: XL
Quantity: 1 QAR 99
*SPLASH*
Sustainable Kappa Printed Joggers with Drawstring Closure and Pockets
Color: Grey
Size: XL
Quantity: 1 QAR 99

Total *QAR 297*
1. Box up your return

Please include the invoice, price tags and any warranty information.
2. Hand over your return

Our delivery partner will pick it up from your doorstep.
3. Receive your refund

This will be issued after we receive your products in our warehouse and
conduct a quality check.
Here's how your refund works:

   - If you’ve paid by Cash on Delivery, your refund will be credited to
   your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days
   to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
   will also be credited to your My Credit balance.

Need help? Get in touch

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-- 
Regards, Sunita

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2146815