Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 03:22:03 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Dear whom it may concern,</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Kindly respond to my request, please. If you can’t replace, I will return them. </div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<br>
</div>
<div dir="ltr" style="color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Thank you </div>
</div>
<div>
<br>
</div>
<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Jeerianong May O'Cuinneagain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 30, 2021 10:49:05 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2319677] - Returns
</div>
<div> </div>

<div>
<div dir="ltr">
<div></div>
<div>
<div>
<div dir="ltr">
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">I have attached the picture of the shoes. As mentioned, I really like them and would love to get a replacement instead of a refund if possible, please. </div>
<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">
<img id="x_id-4B270B44-3550-4C2A-9656-567573044FE7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjc0MDMzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sMpaWIt2EV0_Uvn1hUAeaA5AkmK2tMJOwmdDoU6xVsU" alt="Image.jpeg" style="max-width:100%"><br>
</div>
</div>
</div>
<div>
<br>
</div>
<div class="x_ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr">
<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 30, 2021 9:09:06 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2319677] - Returns</font>
<div> </div>
</div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div>Hi May,</div>
<div dir="ltr" style="box-sizing:border-box; color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial">
<div style="box-sizing:border-box">
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div style="box-sizing:border-box">
<br style="box-sizing:border-box">
</div>
<div style="box-sizing:border-box">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br style="box-sizing:border-box">
<br style="box-sizing:border-box">
</div>
<div style="box-sizing:border-box">We are looking forward to hear from you soon. Thank you for your help!</div>
<div style="box-sizing:border-box">
<br style="box-sizing:border-box">
</div>
<div style="box-sizing:border-box">Your Friends,</div>
<div style="box-sizing:border-box"><span dir="ltr" style="box-sizing:border-box">The Support Team</span></div>
</div>
</div>
</div>

</div>
</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2319677