Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 27 Mar 2021 10:49:36 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">yes definitely i want to cancel because of worse experience of online shopping with you. <div dir="auto"><br></div>
<div dir="auto">as you gave me voucher of 60qr. but that is useless.</div>
<div dir="auto">i suffered alot. i spent an hour in doha Festival city branch to resolve the problem but that was invain. manager said problem will be after 48 hours and still i cant use that voucher . </div>
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<div dir="auto">pathetic service</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 27 Mar 2021, 10:05 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mehreen​,</div>
<div dir="ltr">
<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br>Once the order will return back to warehouse we will process the refund for the same as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2308205