Subject: New Reply Received - Re: Case Resolved
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 16:37:45 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Case Resolved  Ticket comment <div>Good evening sir 
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<div>Regarding to my order no 8239524217 </div>
<div>There was 3 items canceled and i still waiting for my refund </div>
<div>Sorry to say sir i am permanent costmer for landmark and love to shopping from there but this time I really disappointed sir its not about money sir its all about service </div>
<div>Please kindly solve my case <br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On Mar 21, 2021, at 9:12 AM, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Prince,</div>
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<div>Thanks for your patience.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
We are truly sorry for the inconvenience caused to you.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
We would like to inform you that we have escalated the issue to the relevant team for further investigation and informed to initiate the refund. Kindly note that it will take 7 - 10 working days to get it processed and to reflect in your account.</div>
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<div dir="ltr">We request you to please check your with your bank after above time duration and confirm the same refund status.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
Your friends,<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2144528