Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 13:21:47 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Thank u for your response</div>
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<div>On Fri, 26 Mar 2021, 1:14 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Javeria,<br><br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you have received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you​.</div>
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<div dir="ltr">We have checked return request got raised and item has been collected and delivered to warehouse now please wait for 1-2 business days refund.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2279859