Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 06:35:03 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Good morning,</div>
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<div dir="auto">Kindly note I have already reinstalled the application &amp; same problem still exists.</div>
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<div dir="auto">Please check  answers for below</div>
<div dir="auto">1. Find attached screenshot </div>
<div dir="auto">2. Version v7.9</div>
<div dir="auto">3. Playstore android </div>
<div dir="auto">4. [email-masked] </div>
<div dir="auto">5.UAE</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Nourhan </div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Galaxy</div>
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<div>-------- Original message --------</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; 
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<div>Date: 26/03/2021 09:29 (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2304688] - Click &amp; Collect </div>
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<div dir="ltr">Hi Nourhan,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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If the same problem persists, please provide us with the following details so that we can forward it for further assistance:<br>
1. Screenshot Of The Issue(If Possible)<br>
2. App Version/Browser Version<br>
3. Android/iOS Version or Browser name<br>
4. Registered email address<br>
5. Country of access<br>
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We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br>
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Your Friends,<br>
The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043205373106'>Screenshot_20210326-103033_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2304688