Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 14:05:10 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">1.Printed round neck t shirt with long sleeve (red)<div dir="auto">2.Printed round neck t shirt with long sleeve (black</div>
<div dir="auto">3.<span style="font-family:sans-serif">Printed round neck t shirt with long sleeve (grey</span>
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<div dir="auto"><span style="font-family:sans-serif">These items were supposed to be 10 riyal each. But I was charged more.</span></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Mar 25, 2021, 9:27 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Asma,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.<br><br>We would like to inform you that during quality check we found out that 1 item was not in a good condition to be sold and that was the last of his stock hence we took him out of your order and </div>
<div dir="ltr">Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase. Please share the item name on which you did not get the discount and for invoice please provide us 24 to 48 hrs. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043205145169'>IMG-20210325-WA0005.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043205145170'>IMG-20210325-WA0006.jpg</a><br />3. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043205145173'>IMG-20210325-WA0007.jpg</a><br />4. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043205145175'>Screenshot_20210325_170301_com.landmarkgroup.maxstores.jpg</a><br />5. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043205145176'>Screenshot_20210325_170304_com.landmarkgroup.maxstores.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2298580