Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 05:36:57 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Hi Centrepoint<div dir="auto"><br></div>
<div dir="auto">Thank you for your response.. How about my payment for that item? What will be the next step? I payed cash on delivery. </div>
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<div dir="auto">Regards,</div>
<div dir="auto">Rubie</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 25 Mar 2021, 07:29 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rubie,</div>
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<br>Thank you for getting in touch with us.</div>
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<br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you have received a different item in your purchase with us. We understand that you are sceptical about your future purchases. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you.<br><br>We have checked return request has been raised now we request you to please wait our courier team will collect the item within 3-5 business days.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2298330