Subject: Ticket Assigned - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 02:27:28 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, we had to cancel part of your order.  May I ask how will the refund happen. Will I get the money back to my card used to purchase the item?

Best Regards,
Samah Al Masri

On 23 Mar 2021, at 16:21, Max Fashion <[email-masked]> wrote:

Order 9644505018

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
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Sorry, we had to cancel part of your order.

Hi Samah Masri, unfortunately we had to remove some items from your Order 9644505018<https://www.maxfashion.com/ae/en/my-account/order/9644505018?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en>.

Here’s how your refund works:

Cancelled Items

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/162819906-GMX6717ZG044-MXWN20190920_01-2100.jpg] <https://www.maxfashion.com/ae/en/p/162819906?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en>
MAX
Textured Star Shaped Decor
Color: Gold
Quantity: 1
AED 20

TOTAL:  AED 20
Total Refund Amount     AED 20
Items that are cancelled or refunded are not eligible for Shukrans.
Your refund:
AED 0.96 will be refunded to My Credit.
Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
To learn more about how My Credit works, take a look at our Help Centre.<https://help.maxfashion.com/hc/en-us/sections/115000726234-Returns-Policy>

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