Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 01:54:13 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear there, 
Still your delivery not pick up the return items until now . 

Thanks & regards 

Mahmoud Osman 

0507287225 
 
  On Sat, 20 Mar 2021 at 18:31, Centrepoint<[email-masked]> wrote:    
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We’ve received your return request.

Hi Mahmoud Maher, thank you for getting in touch with us. Here’s how your return 1000670367 for order 9643471916 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SHOEMART  |
|  Duchini Slip-On Leather Loafers  |
| Color: Brown |
|  Size: 42  |
| Quantity: 1 |

  |  AED 119  |

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|  SHOEMART  |
|  Duchini Slip-On Leather Loafers with Tassels  |
| Color: Black |
|  Size: 42  |
| Quantity: 1 |

  |  AED 149  |

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|  Total | AED 268  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2289500