Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 08:49:01 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Okay , thank you i waiting to14 daya</div>
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<div>On Tue, 23 Mar 2021, 05:14 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Geethi,</div>
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<div dir="ltr">Thank you for shopping with us.</div>
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<br> We sincerely apologize for the inconvenience caused to you.</div>
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<br>Currently, you may exchange Shoe Mart items in any Shoemart store within 14 days from the delivery date providing that the item is available in the store.<br> <br>Products that have a manufacturing issue cannot be exchanged, however, a return and refund can be done.<br> <br>You can return online purchases through the below three channels:<br> <br>You can contact our customer support team on (18 00-871) to book a return and to be notified of the refund amount based on our return policy.<br> <br>You can now drop off your Centrepoint and Shoe Mart returns at any Centrepoint and Shoe Mart stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number to the store staff in the absence of an invoice.<br> <br>You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2285368