Subject: RE: Order not shipped-6268505284
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, Manish Kumar <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Max Jarir <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, KISHAN SINGH <[email-masked]>
Date: Sun, 21 Mar 2021 08:04:40 +0000

Hi @Abhilash Kuttalam<mailto:[email-masked]> @Alghamdi Mohammed<mailto:[email-masked]>,

Need your assistance to check the availability of the subject order in store.

Max60187

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Sunday, March 21, 2021 9:59 AM
To: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>
Cc: Max Jarir <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; KISHAN SINGH <[email-masked]>
Subject: RE: Order not shipped-6268505284

@Akshay Berry<mailto:[email-masked]>

Please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 21, 2021 7:43 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Max Jarir <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; KISHAN SINGH <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order not shipped-6268505284

External email sender, please take precaution.
Hi Team,

Kindly assist us to get an update on the below order from the store if it is still available at there for collection as per the warehouse it has already shipped and it's status is still in progress and READY_TO_SHIPPED

Order Date :Jan 28, 2021
Order ID: 6268505284
Tracking ID:626850528423999991

Store code: Max60187

Thank you for your help.

Regards,
Manish

________________________________
From: "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 16, 2021 11:19:00 AM
Subject: Order not shipped-6268505284

Hi Team,

Problem Statement: Order status not updated.

Case id - 2142134
Child ticket id - 2174316
Order Date :Jan 28, 2021
Order ID: 6268505284
Tracking ID:626850528423999991

Store code: Max60187

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Jan 28, 2021  and till now he has not received the order. As per the hybris the order status is ready to be shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
Krishan

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