Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 15:26:24 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto">I haven't received it yet. </div>
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<div>On Sat, 20 Mar 2021, 6:23 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mrs Rashid,</div>
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<div>Thank you for your patience.</div>
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<div>We apologise for the inconvenience caused to you.</div>
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<div>We'd like to confirm you that order 7436089281 has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
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<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
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<div>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
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<div dir="ltr">We request you to please share the bank statement along with the both transaction id in case if the amount has not been reversed to your account.<br><br>Looking forward to hear from you.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div><div>Your friends,</div></div>
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<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2114096