Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 13:41:06 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">Thank you very much for your email<div><br></div>
<div>Olga Douvropoulou</div>
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<div>On Wed, 17 Mar 2021 at 09:14, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Olga,</div>
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<br>Thank you for reaching out to us.<br><br>We are truly sorry as your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this.<br><br>We have initiated a refund for this order. It would take around 4-15 days to reflect in your account.<br><br>We understand you were anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.<br><br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2239509