Subject: New Reply Received - 2239153] - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 20 Mar 2021 06:12:39 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  2239153] - Returns  Ticket comment <div dir="ltr">
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<div>From: khulod alotaibi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 20, 2021 8:58:23 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2272837] - 2239153] - Returns
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<span style="background-color:rgb(255,255,255); display:inline!important">You should refund me back the same amount I pay the voucher take off 50 from the full amount which was 240 so my refund should be 190 otherwise I </span><span style="color:rgb(60,64,67); font-family:Roboto,HelveticaNeue,Arial,sans-serif; font-size:small; background-color:rgb(255,255,255); display:inline!important">will
 file a complaint for this fraud and manipulation .. </span><br>
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<font color="#000000" style="font-size:11pt"><b>From:</b> khulod alotaibi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 20, 2021 8:52:05 AM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2272837] - 2239153] - Returns</font>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Tha full amount was 250 the voucher take off 50 I pay 190 so you should pay me back the same amount of money </div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, March 20, 2021 5:59:39 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2272837] - 2239153] - Returns</font>
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<div dir="ltr">Hi Khulod,​</div>
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<div dir="ltr">Thank you for ​contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br>
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We would like to inform you that refund amount of SAR162.29 has been processed from our side on 17/03/2021 and
<span style="white-space:pre">    </span><br>
42.7084  SAR was the voucher value which is non-refundable.   The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2272837