Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 19:01:23 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hellow</div>
<div>The previous order I received but my new order is still under process. Could you please tell me when i will get my order?? </div>
<div>Order no 6280032861. I place my order on 4 march <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Thursday, March 18, 2021, 8:57 AM, Max &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Hira,</div>
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<br>Thank you for your patience.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2049607