Subject: New Reply Received - Feedback or suggestions
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 13:16:13 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">It's a mother day gift and i should get it before 21 mars please if there a possibilty to exchange it let me know please</div>
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<div dir="ltr" class="gmail_attr">Le jeu. 18 mars 2021 à 12:09, Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<div dir="ltr">Hi Lilia,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you have received a opened item in your purchase with us. We understand that you are sceptical about your future purchases. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.<br><br>We have checked from our end return request has been made for an item now courier team will collect the itmes with in 3-5 business days.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2263907