Subject: New Reply Received - URGENT!!!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Feb 2021 09:58:04 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  URGENT!!!  Ticket comment <div>Cancel order!!! No reply!!!<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Friday, February 26, 2021, 02:44, Kheyla Aguado &lt;[email-masked]&gt; wrote:</div>
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Hi no reply again???<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv1216584666yqt3184798549" id="yiv1216584666yqt62501">
<div class="yiv1216584666yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Thursday, February 25, 2021, 18:08, Kheyla Aguado &lt;[email-masked]&gt; wrote:</div>
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Are you willing to take back my order again? Okay I will get it. But please this time make it on time.<div><br></div>
<div>Please respond to me immediately.</div>
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<div class="yiv1216584666yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Thursday, February 25, 2021, 16:37, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Kheyla​,</div>
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<div dir="ltr">Thank you for reaching out to us.<br><br>We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this.<br><br>We understand you are anxious to get this product as soon as possible. We would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.<br><br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2121781