Subject: Ticket Assigned - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 15:14:54 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation Cold Car                    Hi           06:48 PM, 25th Feb                     Cold Car                    963152371           06:49 PM, 25th Feb                     Cold Car                    i placed request for one item return           06:49 PM, 25th Feb                     Cold Car                    since 20 days no one come for pick up           06:50 PM, 25th Feb                     Cold Car                    even 2days back i called some on phone said with in 2 days rider will pick up           06:50 PM, 25th Feb                     Cold Car                    But still no response           06:51 PM, 25th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           06:51 PM, 25th Feb                     Cold Car                    Sorry order number was           06:51 PM, 25th Feb              
        Cold Car                    9631523772           06:52 PM, 25th Feb                     Cold Car                    Hi           06:52 PM, 25th Feb                   krishan                   Thank you           06:52 PM, 25th Feb                   krishan                   Please stay on hold while I retrieve the information.           06:52 PM, 25th Feb                     Cold Car                    Ok           06:52 PM, 25th Feb                     Cold Car                    Krishan are you there ?           06:54 PM, 25th Feb                   krishan                   please allow me few more seconds           06:55 PM, 25th Feb                     Cold Car                    ??           06:55 PM, 25th Feb                   krishan                   we are really sorry as items has not collected hence we escalating your concern to our team and once we will get any information we will update you on same time.           06:56 PM, 25th Feb                     Co
 ld Car                    Really its so long           06:57 PM, 25th Feb                     Cold Car                    Never happened before           06:57 PM, 25th Feb                     Cold Car                    its was escalate last week as well           06:58 PM, 25th Feb                   krishan                   we will have to share your concern again           07:05 PM, 25th Feb                   krishan                   we will  resolve the concern as soon as possible.           07:11 PM, 25th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:14 PM, 25th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2155227