Subject: Ticket Assigned - Wrong item was sent
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 25 Feb 2021 08:04:18 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Wrong item was sent Hi,

Regarding to my recent order (order number is 9635820352),
the black skirt below was not sent to me,

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/7025959-7025959-EMB-MAXI-SKI-SPSP19101218_01-150.jpg]<https://www.splashfashions.com/ae/en/p/161251596?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en>
SPLASH
Printed Maxi Skirt with Elasticised Waistband
Color: Black
Size: 16

instead, for any reason it was replaced by completely different item of different colour, shape and fabric (please see attachments).

This was very disappointing and unacceptable.

Could you send me a RETURN SLEEP please?

Thank you in advance,

Mrs Svitlana Shmygol.

Sent from Outlook<http://aka.ms/weboutlook>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2119990