Subject: Ticket Assigned - return query
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 22 Feb 2021 08:40:42 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return query User                    Hi my order number is 9636922119 I want to cancel one item worth 25 dhs from my return request           12:24 PM, 22nd Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           12:26 PM, 22nd Feb                     User                    Hi           12:27 PM, 22nd Feb                   krishan                   Please stay on hold while I retrieve the information.           12:28 PM, 22nd Feb                     User                    Sure           12:29 PM, 22nd Feb                   krishan                   modification is not possible but we can cancel the return request , after that you can create a new once           12:31 PM, 22nd Feb                   krishan                   one           12:31 PM, 22nd Feb                     User                    Yes that work
 s           12:31 PM, 22nd Feb                   krishan                   return request has been cancelled from our side           12:34 PM, 22nd Feb                     User                    Thank you           12:34 PM, 22nd Feb                   krishan                   you can create a new once           12:34 PM, 22nd Feb                   krishan                   one           12:34 PM, 22nd Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:40 PM, 22nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2138403