Subject: Ticket Assigned - return policy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Feb 2021 10:02:33 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return policy Curious Pizza                    Hi           01:48 PM, 20th Feb                     Curious Pizza                    9636537643           01:49 PM, 20th Feb                     Curious Pizza                    I bought online           01:52 PM, 20th Feb                   krishan                   Hi there, welcome back           01:56 PM, 20th Feb                     Curious Pizza                    Hi           01:56 PM, 20th Feb                     Curious Pizza                    Order number is 9636537643           01:56 PM, 20th Feb                   krishan                   Thank you for sharing an order number           01:59 PM, 20th Feb                   krishan                   Please stay on hold while I retrieve the information.           01:59 PM, 20th Feb                     Curious Pizza                    Okay           01:59 PM, 20th Feb                   krishan                   In the meantime, an exchange is not available. You can return online purchases through the below three channels:  - You can let us know the name of the items and the order number, we will arrange for a return.  · You can also book the return online. You can log into your account and go to Order History. Click on  "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  · You can now drop off your return to any (Splash) store across the UAE.   Here’s what you need to do.   · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Splash) store in the UAE.  · Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           02:00 PM, 20th Feb                     Curious Pizza                    Okay           02:01 PM, 20th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:02 PM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2128665