Subject: Ticket Assigned - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 12:20:34 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation User                    hello           04:09 PM, 18th Feb                   Bot                   Hi again!           04:09 PM, 18th Feb                     User                    I have shipment from ordered date 13 feb and it was supposed to be delivered on 15th           04:10 PM, 18th Feb                     User                    i didnt receive           04:10 PM, 18th Feb                     User                    order number           04:10 PM, 18th Feb                     User                    9635302427           04:10 PM, 18th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           04:15 PM, 18th Feb                   krishan                   Please stay on hold while I retrieve the information.           04:15 PM, 18th Feb                   krishan                   We sincerely apol
 ogize for the inconvenience caused to you.           04:16 PM, 18th Feb                   krishan                   we are going to escalate your concern to our team and once we will get any information we will update you on same time.           04:16 PM, 18th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:20 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2121482