Subject: Ticket Assigned - escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Feb 2021 08:57:42 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation User                    Hi i made a return request 10 days ago and no vidy contacted me yet           12:44 PM, 18th Feb                     User                    Body           12:44 PM, 18th Feb                     User                    9632402491           12:45 PM, 18th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           12:46 PM, 18th Feb                     User                    Hi krist3n           12:47 PM, 18th Feb                     User                    Krishan           12:47 PM, 18th Feb                   krishan                   We sincerely apologize for the inconvenience caused to you.           12:48 PM, 18th Feb                   krishan                   Thank you for sharing your order number           12:48 PM, 18th Feb                   krishan                   Pleas
 e stay on hold while I retrieve the information.           12:48 PM, 18th Feb                   krishan                   we are going to escalate your concern to our team and once we will get any information we will update you on same time.           12:52 PM, 18th Feb                     User                    When will they come and take it           12:54 PM, 18th Feb                   krishan                   once we will escalate this issue after that whenever we will get any information regarding collection, we will update           12:55 PM, 18th Feb                   krishan                   you           12:55 PM, 18th Feb                     User                    So someone will contact me soon           12:56 PM, 18th Feb                   krishan                   sure, we will do out best to solve this issue           12:57 PM, 18th Feb                     User                    Okay           12:57 PM, 18th Feb                   krishan                  
  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:57 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2120086