Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 16:11:39 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:48 PM, 17th Feb                   Bot                   Hi again!           07:48 PM, 17th Feb                     User                    I need help with my order           07:49 PM, 17th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           07:56 PM, 17th Feb                   krishan                   I'll be happy to help you           07:56 PM, 17th Feb                   krishan                   Please share your order number           07:57 PM, 17th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           07:59 PM, 17th Feb                   krishan                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat w
 ith us again if you need help.           08:00 PM, 17th Feb                     User                    hello           08:00 PM, 17th Feb                   krishan                   please share you concern           08:00 PM, 17th Feb                     User                    this is my order number 8236254640           08:01 PM, 17th Feb                     User                    I would really appreciate if you could deliver this order by tomorrow           08:01 PM, 17th Feb                     User                    or atleast send it to the Salmiya store and I could collect           08:02 PM, 17th Feb                     User                    but I want the order to be delivered by tomorrow           08:03 PM, 17th Feb                   krishan                   as we have checked you have placed this order today and currently your order has not shipped once it will be shipped then courier team will deliver to as soon as possible           08:04 PM, 17th Feb   
                 krishan                   if order will be shipped tomorrow then courier could deliver this to you on same day           08:05 PM, 17th Feb                     User                    can't you pass a special request regarding the order?           08:06 PM, 17th Feb                     User                    because its a bit urgent           08:07 PM, 17th Feb                   krishan                   your order has not shipped yet there is no courier assign on your order that's why we can not share any requset           08:07 PM, 17th Feb                   krishan                   we can understand that and we really want to help you but prior shipping we can do share any information to them           08:09 PM, 17th Feb                     User                    so what if I need the order at the earliest then?           08:09 PM, 17th Feb                   krishan                   after shipping only courier team will contact you till that time you w
 ill you have to wait           08:10 PM, 17th Feb                     User                    fine           08:11 PM, 17th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:11 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2117411