Subject: Ticket Assigned - escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 15:54:01 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation User                    Hello           07:39 PM, 17th Feb                   Bot                   Hi again!           07:39 PM, 17th Feb                     User                    The return pickup is not yet done           07:39 PM, 17th Feb                     User                    can you advise when it will be collected ?           07:40 PM, 17th Feb                     User                    order9630150757           07:40 PM, 17th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           07:47 PM, 17th Feb                   krishan                   sure, i'll be happy to help you           07:47 PM, 17th Feb                   krishan                   Please stay on hold while I retrieve the information.           07:47 PM, 17th Feb                   krishan                   We sincerely apol
 ogize for the inconvenience caused to you.           07:51 PM, 17th Feb                   krishan                   we are going to escalate your concern to our team and once we will get any information we will update you on same time.           07:51 PM, 17th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:53 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2117325